All products sold on www.neotech.deals by NeoTech Deals (a division of The Scholz Group – TSG Pty Ltd) are delivered to your door free of charge.
Thats right, we offer free shipping on all our products, to any Australian address!

Distribution

All products are shipped direct from our distributor’s warehouse, located in Melbourne VIC.
Once an order has been placed, and full payment as been received, the products are generally shipped the next business day on one of our three couriers.

Couriers

A street address (not PO Box) is required for delivery of your products. If a street address is not provided, your parcel will not be dispatched.

Products that weigh 22kg or less are shipped via Australia Post or Fastway Couriers depending on shipping address and cost.
Products that weigh 22kg or more are shipped via Allied Express. Allied Express will contact you prior to delivery via SMS or phone call.

Delivery Times

The estimated delivery time for your products are 3-10 days. Actual delivery time frames may vary depending on the courier used.
Once your order has been dispatched, we will notify you of the consignment number, allowing your order to be tracked on the couriers website.

We do not offer local pickup or pre-arranged couriers, allowing for an automated dispatch from our warehouse.
If you have not received your items within 10 business days, please contact us.

Re-Delivery Costs

In some unlikely events, a delivery may not be delivered successfully, and a re-delivery cost will occur.
These events can include:

  • if a delivery is rejected by the receiver
  • not delivered due to inaccurate address details
  • unsuccessful delivery attempt by courier